Macos Big Sur Sophos
The current version of Sophos Endpoint Protection is not compatible with the upcoming release of Apple macOS Big Sur. Upgrading to macOS Big Sur will result in endpoint protection being disabled; LITS will be blocking this upgrade on College-owned Macs to prevent this from happening.
LITS also recommends that community members do not upgrade any personally-owned macOS clients running Sophos Endpoint Protection to macOS Big Sur at this time.
Sophos Big Sur Support
Sophos – Sophos is presently looking at a mid-February to end of March release for Big Sur compatibility. Sentinel One – Please visit the macOS Big Sur Now Supported by SentinelOne news article for more information. Update: December, 1, 2020. Currently, Sophos does not support macOS Big Sur. Read Sophos's official press release on the subject here. In general we do not recommend users to switch to a new MacOS version immediately when it is released. Beta 8 of iOS 14.5, iPadOS 14.5, macOS Big Sur 11.3 Available for Testing - Apple Event Scheduled for April 20 - Beta 7 of macOS Big Sur 11.3 Available for Testing - Beta 7 of iOS 14.5 & iPadOS 14.5 Released for Testing - Beta 6 of iOS 14.5, iPadOS 14.5, macOS Big Sur 11.3 Available for Testing. MacOS Big Sur (11.0) How to Determine Which Apps may or may not work in macOS Big Sur; Additional Sophos Setup Steps for macOS Big Sur; Digital Signage; Learning Commons' Computing and Media Facilities; Web Resources; Technology Policies, Procedures, and Standards.
Contact the Help Desk with questions: help@brynmawr.edu or 610-526-7440.
| Please note Sophos is not yet supported in macOS Big Sur and the below steps might not work in all circumstances. These steps do not work on M1 / Apple Silicon Macs and will need to wait for an updated installer from Sophos. |
You may also need to grant full disk access.
Sophos Anti-virus requires approval of a System Extension by the end user before it's fully functional. On macOS 11 Big Sur, Sophos On-Access scanning will be disabled until you approve the Sophos System Extension.
Sophos Central Big Sur
After Sophos Anti-Virus installs you will see a prompt to open Security & Privacy in the System Preferences.
Go to the Apple Menu and select System Preferences->Security & Privacy
Sophos Intercept X Macos Big Sur
Click the lock icon in the bottom left if it is not already unlocked. You will be prompted to enter the password for an administrator account. Once unlocked, click the Allow button to allow software from Sophos. If the allow button doesn't show, follow the steps on approving kernel extensions.
You will be prompted to restart the computer. Please do so to enable the Sophos System Extension. After restarting the computer, you can open the Sophos preferences and see that On-Access scanning is now enabled.